Your Nutrition Plan for the Ötztaler Cycle Marathon ("Ötzi")
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Here you can find our terms of participation and FAQ for the MNSTRY CARB CLUB
Terms of Participation
By registering your customer account, you automatically participate in our bonus program MNSTRY CARB CLUB. Points are credited to your account for every non-discounted purchase in our shop. Additionally, you can earn points by referring new customers to our shop. You can redeem your points for discounts in our shop. Cash payouts are not possible. In the case of a cancellation of an order, the used points will be credited back to your account. You can view your current points balance and other information at any time under MNSTRY CARB CLUB. We reserve the right to modify or discontinue the bonus program at any time, with due consideration for the legitimate interests of our customers and following proper notice. The provider is Ministry of Nutrition GmbH.
Frequently Asked Questions (FAQ):
How do I become a member of the MNSTRY CARB CLUB?
Simply create an account in our shop, and you will automatically participate. Click here to create your account.
Click here to create your account
How can I earn points?
As soon as you create an account in our shop, you automatically take part in our CARB CLUB and receive points for future orders.
The amount of points can vary. For example, we occasionally run time-limited promotions that allow you to collect more points than usual during the promotion period. You can always find an up-to-date overview of the bonus amount in our CARB CLUB section under Collect points.
No bonus points can be earned for discounted orders or shop credit orders.
Points cannot be paid out in cash.
We ask for your understanding that points cannot be awarded for past orders.
When will my points be credited?
Your earned points for an order will be credited as soon as the order leaves our warehouse.
How does the referral program work?
You can send this link to your friends and family members (referrer). If someone then creates a customer account in our shop and places their first order with a purchase value of at least €40, you will receive your reward as soon as their order has been dispatched.
If the referral cancels their order or returns it later, the points collected from their order will be deducted from your reward.
By the way: The referral will find a 25% discount code on our trial box in their customer account as a small gift. This code is then valid once for 30 days from the creation of the customer account.
What happens if I cancel or return my order?
In this case, the points earned from the order will be deducted from your account.
When do my bonus points expire?
Your bonus points will expire if you do not place an order in our shop or perform any other actions to earn points (e.g., referring friends) within 12 months after your last order.